Luggage Shipping Service Information
"I bought a lot of souvenirs, but it's difficult to bring them back home."
If you need assistance, please visit the baggage shipping counter. DHL Express, an international courier service, will deliver to your home or designated location overseas.
[Overseas Shipping]
| Ticket Counter Location | Welcome Square ※The yellow DHL truck is a landmark. |
|---|---|
| How to Leave Your Vehicle | Please place your luggage in the DHL exclusive box at the counter. (We have various sizes available) ※Please complete the necessary document creation and procedures for export. ※It will be loaded on international flights from the day after it is received. The expected arrival time may vary depending on the destination. ※We cannot accept valuables, perishables, dangerous goods, etc. |
| Fees | 8,700~52,500yen ※Use DHL designated packaging materials. Charges may vary depending on the destination and box size. >>For more information about the service (external website) |
| Contact Us | https://www.dhl.com/discover/en-us/info/contact For other inquiries, please call toll-free number TEL: 1-800-555-1212 Customer Service Hours Mon-Fri 8:00-19:00 / Sat 8:30-14:00 / Closed on Sundays |
※Prices include consumption tax and box fee.
※We cannot accept items that do not fit in DHL exclusive cardboard boxes.
※Please present your identification when using our services.
[Domestic Shipping]
| Ticket Counter Location | Welcome Square, 1st Corner Gate Please fill out the form and leave it at the counter. ※April 4th (Thursday) is only for the Welcome Square |
|---|---|
| How to Leave Your Vehicle | Please place your luggage in the dedicated cardboard box (52cm in height, 35cm in width, 33cm in depth) at the packaging corner. Thank you for your understanding. Please fill out the slip and hand it in at the counter. ※Reception after 16:00 will be shipped the next day (Reception after 14:00 on Sunday will be shipped the next day). ※Valuables and perishables cannot be shipped. |
| Fees | 940yen~8,860yen ※Shipping destination and package size may vary. Home delivery shipping rates can be found here (external site) |
| Contact Us | Yamato Transport Call Center TEL.0120-01-9625 |
※Prices include consumption tax, box fee, and packaging fee.
※Luggage that does not fit in the dedicated cardboard box and small luggage will be handled at the regular express delivery rate.
※This service requires presentation of F1 viewing tickets.
※For oversized baggage, please contact the local staff. We will handle it within our capabilities.
| International and Domestic Shipping Reception Hours | April 4th (Thursday) 8:30-17:30 April 5th (Friday) 8:00-18:00 April 6th (Sat) 8:00-19:00 April 7th (Sunday) 8:00-19:00 ※Reception after 16:00 will be shipped the next day. |
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Baggage Storage Service Information
"My luggage is heavy. Is there somewhere I can leave it?"
"Luggage storage service" can meet such customer requests. If you fill out a slip at the dedicated counter, we will carefully store your luggage at any time during the F1 period. You are free to enter and exit your luggage during the designated time! Please feel free to use it like a coin locker.
| Ticket Counter Location | Welcome Square, 1 Corner Gate ※April 4th (Thursday) is only for the Welcome Square |
|---|---|
| How to Leave Your Vehicle | Please fill in the necessary information on the receipt and place your luggage in the designated cardboard box (52cm in height, 35cm in width, and 33cm in height). ※Valuables and perishables cannot be stored. |
| Fees | 800 yen (only on the day) ※ Suitcase is 1,000 yen ※Additional charges may apply if it does not fit in the dedicated cardboard box. |
| Reception Time | April 4th (Thursday) 8:30-17:30 April 5th (Friday) 8:00-18:00 April 6th (Sat) 8:00-19:00 April 7th (Sunday) 8:00-19:00 |
| Contact Us | Yamato Transport Call Center TEL.0120-01-9625 |
How to Fill Out Baggage Storage Service Receipt
